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What are the size and weight restrictions for International Express Courier?
New Zealand Post cannot accept your parcel if it exceeds the following dimensions for a consignment, the maximum weight and/or maximum value. Size Max size (length + girth)...
Date Updated: 02/02/2012
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How much does additional compensation cover cost for International Express Courier?
International Express Courier includes compensation for loss or damage up to NZ$2,000. Items valued over NZ$2,000 but less than NZ$50,000 are restricted but can be sent if additional compensation...
Date Updated: 02/02/2012
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What is International Express Courier?
International Express Courier is perfect when you need a fast and secure courier delivery service worldwide. The key benefits of International Express Courier are: Delivery to key over 220 countries...
Date Updated: 05/03/2012
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How can I track my international package?
When using our tracking service, you will need to ensure that you've purchased a service with tracking (such as International Express Courier or International Economy Courier) and keep the tracking...
Date Updated: 05/03/2012
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When do I need to use volumetric pricing?
Volumetric Pricing will only need to be calculated for the ParcelPost Tracked Zonal and the International Express Courier service. Note: This does not include items sent in International...
Date Updated: 03/02/2012
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How long will my mail take to be delivered overseas?
This depends on how quickly you want your item to arrive at its destination and which service you choose. We have services with target delivery times between 1-25 working days*. Target delivery times...
Date Updated: 05/03/2012
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What type of documentation do I need to complete for Customs?
A Customs declaration must be completed for each international consignment that contains any item other than a document. The type of form and detail required varies depending on what service...
Date Updated: 05/03/2012
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What compensation am I covered for if an item I sent overseas goes missing or gets damaged?
Compensation payments for missing or damaged international items are only covered for the following services* International Postal Services Standard Compensation Limit (NZ$) Additional Compensation...
Date Updated: 05/03/2012
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How much is the required postage to send a letter or parcel overseas?
To find out the required postage for sending your letter or parcel overseas, check out our handy Online Rate Finder . The required postage for parcels is calculated in 10g increments, based on the...
Date Updated: 05/03/2012
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Guide to World Zones - Where does New Zealand Post deliver to in the World?
Updated
Each country in our international delivery network is included within one of five zones. This guide serves as a quick and easy reference to help you find the correct zone for your delivery...
Date Updated: 21/05/2012