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Showing results 1 - 10 of 77 for What is Customs and what role do they play?
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  1. What is Customs and what role do they play?
    The New Zealand Customs Service (Customs) is the government agency with the job of protecting the community from potential risks arising from international trade and travel, while facilitating the...
    Date Updated: 02/02/2012
  2. Do I have to supply an official ParcelPost Returns envelope/label or can my customers just use their own envelope with my return address and FreePost number?
    We strongly recommend that you provide a ParcelPost Returns envelope/label to your customers so they do not have to pay for postage or arrange their own packaging. Your customers can, however, use...
    Date Updated: 02/02/2012
  3. Where do third parties and data solution providers fit in and how can they assist with the process?
    New Zealand Post creates the Postal Address File (PAF) data. We have developed the SendRight™ programme with organisations that offer tools and services that can undertake address matching...
    Date Updated: 02/02/2012
  4. What is New Zealand Post Address Checker?
    Typically less than one in three incorrectly addressed items are ever returned to the sender. A simple and common mistake such as a customer not mentioning a unit number, or an operator assuming they...
    Date Updated: 02/02/2012
  5. What other New Zealand Post products compliment ChangeMyAddress?
    New Zealand Change of Address (NZCOA) NZCOA is a database comprising accurate and up-to-date mover information in New Zealand for correcting and verifying names and addresses on your existing mailing...
    Date Updated: 05/03/2012
  6. If I send an item overseas will it be rejected?
    Any items you send overseas should only be rejected if they are breaking restrictions put in place by the country concerned. Some countries have specific restrictions and prohibitions. It is your...
    Date Updated: 02/02/2012
  7. VolumePost - What is it?
    VolumePost is New Zealand Post's cost-effective business mail solution for customers who send large volumes of letters within New Zealand . It is ideal for mail such as invoices, statements, company...
    Date Updated: 02/02/2012
  8. Why can't I find an address in the Address and Postcode Finder?
    Addresses that do not receive Postie or Rural Delivery of mail are not currently contained in the Address and Postcode Finder. These include: Addresses that are serviced by a PO Box or Private Bag...
    Date Updated: 03/02/2012
  9. What is considered a prohibited item?
    It is very important that you don’t send prohibited items in the post or by courier. Some items are prohibited because they pose a risk to the safety of our employees, customers and other people and...
    Date Updated: 05/03/2012
  10. What are New Zealand Post's expectations for changes to businesses stationery, business cards etc?
    If a company has business cards and other printed matter that contains old postcodes, these can continue to be used for as long as they have them in stock.  When reprints are required, the...
    Date Updated: 02/02/2012
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