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Showing results 1 - 10 of 99 for Is Customs holding my parcel?
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  1. Is Customs holding my parcel?
    Parcels into New Zealand If your parcel is coming into New Zealand and is stopped by the New Zealand Customs Service for the payment of duties or GST, New Zealand Post will send you a letter with the...
    Date Updated: 05/03/2012
  2. What does RedClick define as a Small Parcel and a Large Parcel?
    RedClick will determine whether your item meets the product requirements of a Small Parcel or a Large Parcel. Small Parcel A Small Parcel is any parcel weighing less than 2kg and valued at less than...
    Date Updated: 05/03/2012
  3. What type of documentation do I need to complete for Customs?
    A Customs declaration must be completed for each international consignment that contains any item other than a document.  The type of form and detail required varies depending on what service...
    Date Updated: 05/03/2012
  4. How can I track and confirm the delivery of a Parcel?
    Parcels can only be tracked using our ParcelPost Tracked or Ready to Go services. To track and confirm delivery of your parcel enter the unique parcel tracking number* into our online Tracking tool...
    Date Updated: 05/03/2012
  5. What do I need to attach to my parcel when using RedClick?
    Please refer to the table below for detail on what accompanying documentation is required and when.     Documentation When Required Quantity Required OS008a – Customs Declaration RedClick...
    Date Updated: 05/03/2012
  6. How much is the required postage to send a letter or parcel overseas?
    To find out the required postage for sending your letter or parcel overseas, check out our handy Online Rate Finder . The required postage for parcels is calculated in 10g increments, based on the...
    Date Updated: 05/03/2012
  7. What mail can't be put on Hold? Updated
    ParcelPost Tracked, CourierPost items and parcel items over 3kg.   Mail delivered by other postal operators.   Newspapers and circulars.
    Date Updated: 08/05/2012
  8. Can I open a PO Box in New Zealand before my arrival in the country?
    You can arrange to have a PO Box set up in your name, however New Zealand Post requires all PO Box applicants to complete a PO Box contract, provide certified identification (Passport or Drivers...
    Date Updated: 05/03/2012
  9. What compensation am I covered for if a Domestic item gets damaged or lost?
    The standard compensation payments (including GST) for loss or damage to items sent within New Zealand are limited to the amounts listed below (plus reimbursement of postage if the item was lost)...
    Date Updated: 05/03/2012
  10. How long will my mail take to be delivered overseas?
    This depends on how quickly you want your item to arrive at its destination and which service you choose. We have services with target delivery times between 1-25 working days*. Target delivery times...
    Date Updated: 05/03/2012
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