Frequently asked questions
Search filters applied
Search Results
Other Suggested Searches
Did you mean:
No results found.
Suggestions:
Suggestions:
- Make sure that all words are spelled correctly
- Use different words that mean the same thing
Recommended Links
-
I put my mail into a single-slot mail box with a blue FastPost sticker in the correct place, but it still didn't get there overnight. Why not?
Updated
While we endeavour to ensure that every piece of mail that arrives in mixed bags from single slot mail boxes is sorted correctly, the sheer volume of mail we process each day means we cannot...
Date Updated: 08/05/2012
-
What are the requirements of FastPost?
These requirements include: The item will need to have the correct postage; The item requires a blue FastPost sticker to be affixed in the top left hand corner (or a FastPost postage included...
Date Updated: 05/03/2012
-
How can I get my mail delivered overnight?
NZ Post provides a range of services that target the delivery of your letter or parcel within the next working day*. FastPost , for letters RegisteredPost , for letters and extra security using ...
Date Updated: 05/03/2012
-
Where can I get blue FastPost stickers?
You can pick up FastPost stickers for free from any PostShop, PostCentre or other New Zealand Post branded retail outlet.
Date Updated: 05/03/2012
-
Can I just write FastPost on the envelope by hand?
Our new mail sorting machines detect FastPost mail by colour, not by writing, so the blue FastPost stickers or FastPost postage included envelopes are required...
Date Updated: 05/03/2012
-
Why can't I find an address in the Address and Postcode Finder?
Addresses that do not receive Postie or Rural Delivery of mail are not currently contained in the Address and Postcode Finder. These include: Addresses that are serviced by a PO Box or Private Bag...
Date Updated: 03/02/2012
-
What mail can't be redirected?
Updated
ParcelPost Tracked and CourierPost items. Mail addressed to individuals at collective addresses (for example hotel, motel, house of residence, hostel, hospital, hospice, rest home, public...
Date Updated: 08/05/2012
-
What is the difference between a postal address and a physical address?
A physical address is used when delivering goods, i.e. trying to locate an address for postal purposes. A postal address is used for postal purposes only. In many cases, physical addresses are...
Date Updated: 03/02/2012
-
What happens if I put a BoxLink envelope in a street posting box?
Your item will be delivered, but it may be delayed, i.e., it may go by Standard Post service rather than priority mail. BoxLink must be lodged at a PostShop, Mail Centre or with your...
Date Updated: 05/03/2012
-
What will happen to my mail if I don't apply the correct postage?
Updated
If an item does not have enough postage for delivery, we may return the item to the sender delay the item OR deliver it* *If we deliver the item we may charge a handling fee in addition to the excess...
Date Updated: 08/05/2012