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Showing results 1 - 10 of 56 for How can I track my international package?
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  1. How can I track my international package?
    When using our tracking service, you will need to ensure that you've purchased a service with tracking (such as International Express Courier or International Economy Courier) and keep the tracking...
    Date Updated: 05/03/2012
  2. How should I package my parcel?
    To ensure that you parcel arrives safely and without damage, there are a number of things you need to consider when packaging your item. Internal Cushioning External Packaging Carton Grades Whether...
    Date Updated: 02/02/2012
  3. Am I still able to use my own packaging for the new ParcelPost service?
    You are still able to use your own packaging for the untracked ParcelPost and ParcelPost Tracked services.  You cannot use your own packaging for the ParcelPost PO Box...
    Date Updated: 02/02/2012
  4. How can I track a parcel when using RedClick?
    To track a parcel please use our Tracking tool. Please note tracking is only available for our international courier services.
    Date Updated: 05/03/2012
  5. What is International Express Courier?
    International Express Courier is perfect when you need a fast and secure courier delivery service worldwide. The key benefits of International Express Courier are: Delivery to key over 220 countries...
    Date Updated: 05/03/2012
  6. What can I do if I have a missing item or package?
    Items sent from New Zealand If you have sent a postal item within New Zealand or overseas and it has not been received you can complete our Customer Inquiry Form OR lodge an inquiry through 0800 501...
    Date Updated: 05/03/2012
  7. What can I do if I have received a damaged item or package?
    Items sent from New Zealand If you have sent a postal item within New Zealand or overseas and it has been received damaged you can complete our Customer Inquiry Form OR lodge an inquiry through 0800...
    Date Updated: 05/03/2012
  8. What are the maximum weights, sizes for each of the ParcelPost services?
    The existing ParcelPost weight breaks do change. ParcelPost and ParcelPost Fast 1.5kg max weight, Foolscap (260 x 385mm) max size 70mm max thickness ParcelPost Tracked Nationwide 5.0kg max weight...
    Date Updated: 02/03/2012
  9. When do I need to use volumetric pricing?
    Volumetric Pricing will only need to be calculated for the ParcelPost Tracked Zonal and the International Express Courier service.  Note: This does not include items sent in International...
    Date Updated: 03/02/2012
  10. How much is the required postage to send a letter within New Zealand?
    The required postage to send your letter within New Zealand will vary and is dependant on the size of your item and the service you choose to use.  To find out the required...
    Date Updated: 03/02/2012